> ## Documentation Index
> Fetch the complete documentation index at: https://dronelist.io/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Proposals

> Build professional quotes, share them with clients, and convert accepted proposals into projects

# Proposals

Proposals in dronelist.io let you build detailed quotes for your drone services, share them with clients via a secure link, and track the outcome. When a client accepts, you can convert the proposal into a [project](/docs/features/projects) with a single click.

## Creating a proposal

Navigate to **Proposals** and click **New Proposal**. The proposal editor is organized into sections you can fill out in any order:

| Section                | What it includes                                                                              |
| ---------------------- | --------------------------------------------------------------------------------------------- |
| **Overview**           | Proposal title, client name, client email, CRM links, validity date                           |
| **Text**               | Introduction, project description, and terms & conditions                                     |
| **Services & Pricing** | Line items from your [service catalog](/docs/features/services-and-pricing) with the quote builder |
| **Equipment**          | Drones and gear you'll use on the job (from your [fleet](/docs/features/fleet))                    |
| **Credentials**        | Certifications and licenses relevant to the project                                           |
| **Deliverables**       | What the client will receive (orthomosaic maps, inspection reports, video, etc.)              |

Proposals auto-save as you work, so you won't lose progress.

***

## Quote builder

The quote builder is the pricing engine at the heart of every proposal. It pulls services from your [service catalog](/docs/features/services-and-pricing), calculates costs, applies modifiers, and presents tiered pricing options.

### Line items

Add services from your catalog to the proposal. Each line item includes the service name, description, quantity, and calculated price. If a service has multiple tiers (e.g., Basic, Standard, Premium), select the tier that fits the scope.

The engine also calculates **travel time** and **mileage** line items automatically when you set a work location.

You can override any line item's calculated price with a custom amount. The original calculated value is preserved so you can always revert.

### Modifiers

Modifiers are automatic adjustments applied on top of the subtotal. They account for conditions that affect the cost of a job:

| Modifier                          | Type        | When it applies                                                       |
| --------------------------------- | ----------- | --------------------------------------------------------------------- |
| **Controlled Airspace Surcharge** | Percentage  | Work location is in Class A, B, C, or D airspace                      |
| **Weather Buffer**                | Flat amount | Weather conditions are marginal (conditional go/no-go)                |
| **Rush Fee**                      | Percentage  | Job is scheduled within the rush threshold (default: 48 hours)        |
| **Extended Travel**               | Percentage  | Distance to the site exceeds the travel threshold (default: 50 miles) |

Modifiers are detected automatically based on site data, but you can toggle any modifier on or off for a specific proposal. Configure default modifier rules and thresholds in [Services & Pricing](/docs/features/services-and-pricing).

### Price tiers

Every quote generates three price tiers by applying margin multipliers to the base total (subtotal + modifiers):

| Tier            | Default multiplier | Purpose                                                     |
| --------------- | ------------------ | ----------------------------------------------------------- |
| **Floor**       | 1.0x (cost)        | Your break-even price — covers costs with no margin         |
| **Recommended** | 1.25x              | A balanced price with healthy margin — selected by default  |
| **Premium**     | 1.6x               | Higher-end pricing for specialized or high-value work       |
| **Custom**      | Manual entry       | Set any price you want, independent of the calculated tiers |

Select the tier that matches the deal, or switch to **Custom** and enter an exact amount. You can adjust the default multipliers in [Services & Pricing](/docs/features/services-and-pricing).

***

## Proposal lifecycle

Proposals move through a defined set of statuses:

<Steps>
  <Step title="Draft">
    You're building the proposal. All sections are editable. The proposal is not visible to the client yet.
  </Step>

  <Step title="Sent">
    You've shared the proposal with the client. A unique link is generated and the proposal is locked for editing. To make changes, revert to Draft first.
  </Step>

  <Step title="Accepted">
    The client accepted your proposal. The linked [CRM deal](/docs/features/crm) automatically moves to **Won**. You can now create a project from this proposal.
  </Step>

  <Step title="Declined">
    The client declined the proposal. The linked CRM deal automatically moves to **Lost**. You can still view the proposal and its details.
  </Step>

  <Step title="Withdrawn">
    You withdrew the proposal before the client responded. The link is deactivated.
  </Step>
</Steps>

Only **Draft** proposals can be edited. If you need to change a sent proposal, withdraw it first, make your edits, then send it again.

***

## Sharing with clients

When you send a proposal, dronelist generates a unique, secure link you can share with your client. Two sharing modes are available:

| Mode          | How it works                                                          |
| ------------- | --------------------------------------------------------------------- |
| **Public**    | Anyone with the link can view the proposal — no verification required |
| **Protected** | The recipient must verify their email address before viewing          |

The link uses an unguessable hash, so it can't be discovered by guessing URLs. You can regenerate the link at any time to invalidate the previous one.

***

## Client acceptance flow

When a client opens a proposal link, they see a professional, branded view of your proposal with all the details you included — services, pricing, equipment, credentials, and deliverables.

From there, the client can:

* **Accept** the proposal with an optional message
* **Decline** the proposal with an optional message
* **Ask a question** to start a conversation before deciding

For **Protected** proposals, the client verifies their email before they can view or respond.

***

## CRM integration

Proposals connect to your [CRM](/docs/features/crm) pipeline in two ways:

1. **Link to a deal** — When creating a proposal, you can associate it with an existing CRM deal. The deal's detail page will show all linked proposals.
2. **Automatic stage updates** — When a client accepts a proposal, the linked deal moves to **Won**. When they decline, it moves to **Lost**. This keeps your pipeline accurate without manual updates.

This creates a natural sales flow:

```
Account → Deal → Proposal → Project → Invoice
```

***

## Creating a project from a proposal

When a proposal is accepted, a **Create Project** button appears on the proposal detail page. This lets you convert the proposal into a [project](/docs/features/projects) with control over what data carries over:

| Data               | Optional                                              |
| ------------------ | ----------------------------------------------------- |
| **Project title**  | You set this — defaults to the proposal title         |
| **Description**    | Include the proposal description in the project       |
| **Work location**  | Copy the site address and coordinates                 |
| **Pricing**        | Set the proposal total as the project's agreed price  |
| **Client account** | Link the project to the CRM account from the deal     |
| **Deal link**      | Associate the project with the CRM deal               |
| **Deliverables**   | Select which deliverables to include as project scope |

This is a one-time copy, not a live sync. Changes to the project after creation won't affect the original proposal.

***

## Tips

<AccordionGroup>
  <Accordion title="Set up your service catalog first">
    The quote builder pulls from your [service catalog](/docs/features/services-and-pricing). Having your services, rates, and tiers configured before creating proposals makes the process much faster.
  </Accordion>

  <Accordion title="Use the Recommended tier as your starting point">
    The Recommended tier (1.25x your costs) gives you a healthy margin without overpricing. Adjust up for specialized work, down for competitive bids.
  </Accordion>

  <Accordion title="Include equipment and credentials to build trust">
    Clients want to know you have the right gear and qualifications. Adding your equipment and certifications to the proposal gives them confidence before they accept.
  </Accordion>

  <Accordion title="Link proposals to CRM deals for pipeline accuracy">
    When you link a proposal to a deal, acceptance and decline actions automatically update your pipeline. This eliminates manual deal stage management.
  </Accordion>

  <Accordion title="Use Protected mode for sensitive quotes">
    If the proposal contains pricing you don't want forwarded freely, use Protected sharing. The recipient must verify their email before they can see the proposal.
  </Accordion>

  <Accordion title="Review the breakdown before sending">
    Check each line item, modifier, and the selected tier before sending. The client sees the total, but you'll want to confirm your margins look right in the breakdown view.
  </Accordion>
</AccordionGroup>
